Frequently Asked Questions

Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.

Is it possible to change my date?

Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.

Tell me more about your cancellation policy.

Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.

How does the billing process work?

To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.

What is the process for managing guest invites?

Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.

Can I receive a receipt for my order?

Absolutely! Feel free to reach out to our dedicated customer service team with your order number.

Need further assistance?

Need help finding the answers you need? Let’s have a conversation.

Get in Touch with Our Healthcare Experts Today!

Reach out to us for personalized support and to learn how our Family Doctor Information System can transform your practice.

Receive expert guidance tailored to your needs.

Discover innovative solutions for efficient patient management.

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At The Family Doctor Information System, we prioritize your healthcare needs by providing a comprehensive software solution designed to streamline primary healthcare services. Our platform not only reduces the workload for doctors but also secures patient data, ensuring a higher quality of care. With features like **Patient Registration**, **E-Prescription**, and **Appointment Scheduling**, we make healthcare management efficient and user-friendly.

Our system is equipped with essential tools such as **Test Management** for lab results, a **Vaccination Calendar** to track immunizations, and **Statistical Reports** for health authorities. We also define **User Roles** to manage access levels for healthcare staff, ensuring that sensitive information is protected. Compliance with privacy regulations is a top priority, allowing you to focus on patient care without concerns about data security.


We understand the importance of integration in healthcare, which is why our software connects seamlessly with national health systems and pharmacies. Our user-friendly design and offline functionality ensure that healthcare providers can access vital information anytime, anywhere. For support and inquiries, please reach out to our customer service team, who are ready to assist you with any questions or concerns.